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CONTACT

F&Q

Q&A

Q
1.What's the difference between OBC and NFO services?
A
OBC (On-Board Courier) involves a dedicated person accompanying your shipment on a flight to ensure maximum security and speed. NFO (Next Flight Out) books your cargo on the next available commercial flight with priority handling but without a dedicated courier on board. OBC is best for extremely sensitive or high-value items, while NFO is the fastest option for general urgent cargo.
Q
2.How quickly can you arrange OBC or NFO service?
A
Next Flight Out (NFO) is not just standard air freight — it's a priority service that guarantees your cargo is booked on the next available flight, regardless of scheduled routes. We have exclusive partnerships with 20+ major airlines for NFO priority access, plus dedicated staff to handle expedited check-in, security screening and customs clearance. Unlike standard air freight (which may wait for consolidated shipments), NFO prioritizes your cargo alone, cutting transit time by 50-70% for time-critical needs.
Q
3.What industries do you serve?
A
We serve a wide range of industries including Automotive, Aviation, Medical & Pharmaceutical, Fashion, Technology, and Oil & Gas. Our team is experienced in handling industry-specific requirements for time-critical shipments.
Q
4.Do you offer customs clearance?
A
Yes, we provide expedited customs clearance services. Our global network of agents ensures that your shipment clears customs smoothly and quickly, minimizing delays at international borders.
Q
5.Is my shipment insured?
A
Yes, all shipments are covered by our standard liability insurance. We also offer additional comprehensive insurance options for high-value goods to provide you with complete peace of mind.
Q
6.How do I track my shipment?
A
We provide real-time tracking for all our services. You will receive a tracking number and regular updates via email or SMS. For OBC services, you also get direct updates from the courier.