Q&A

Q

1.What's the difference between OBC and NFO services?

A

OBC (On-Board Courier) involves a dedicated person accompanying your shipment on a flight to ensure maximum security and speed. NFO (Next Flight Out) books your cargo on the next available commercial flight with priority handling but without a dedicated courier on board. OBC is best for extremely sensitive or high-value items, while NFO is the fastest option for general urgent cargo.

Q

2.How quickly can you arrange OBC or NFO service?

A

Next Flight Out (NFO) is not just standard air freight — it's a priority service that guarantees your cargo is booked on the next available flight, regardless of scheduled routes. We have exclusive partnerships with 20+ major airlines for NFO priority access, plus dedicated staff to handle expedited check-in, security screening and customs clearance. Unlike standard air freight (which may wait for consolidated shipments), NFO prioritizes your cargo alone, cutting transit time by 50-70% for time-critical needs.

Q

3.What industries do you serve?

A

We serve a wide range of industries including Automotive, Aviation, Medical & Pharmaceutical, Fashion, Technology, and Oil & Gas. Our team is experienced in handling industry-specific requirements for time-critical shipments.

Q

4.Do you offer customs clearance?

A

Yes, we provide expedited customs clearance services. Our global network of agents ensures that your shipment clears customs smoothly and quickly, minimizing delays at international borders.

Q

5.Is my shipment insured?

A

Yes, all shipments are covered by our standard liability insurance. We also offer additional comprehensive insurance options for high-value goods to provide you with complete peace of mind.

Q

6.How do I track my shipment?

A

We provide real-time tracking for all our services. You will receive a tracking number and regular updates via email or SMS. For OBC services, you also get direct updates from the courier.

F&Q